Customer Testimonials
I not only purchased my Ford F150 from gosh Ford Temecula I also believe in servicing local and let me tell you they are the best. From sales communication to service communication to management communication I’ve always been greeted and respected for my purchase.
I came in and they made it easy to get parts and reasonable priced. Awesome
great people to deal with they make it easy to get my parts in on time
My original experience with Ford at Tustin AutoNation was absolutely horrible. If it wasn’t for Samantha in service, I don’t believe I would be coming back to buy any other Ford products nor would I be keeping my car. Her persistent commitment to service and support was beyond my expectations. I work for a large city managing many staff which are all based in customer service and wish I could have an army of Samanthas working for me. This dealership is beyond fortunate to have her working for them. I never write reviews, but it’s because of ... Read More DealerRater - Nov 13, 2026
I always take my vehicles to Gosch Ford, and I couldn’t be happier with the service. They consistently do a great job, and the staff is always friendly and professional. Samantha is especially helpful, always making sure everything goes smoothly and that I’m taken care of. I highly recommend Gosch Ford for their excellent service and customer care!
He was very kind to me and was very helpful he also was very respectful.
Hector and carlos are amazing and take great care of me and my customers every time I’m in there. Really happy with their wholesale team. They don’t miss!
Amazing customer service from Kenn Olson. He was very friendly, helpful, and informative. He made the service process very simple.
We had a very good experience with the team. Leo found us the maverick we wanted and the finance department was easy to deal with.
Came in for a Platinum edition, F150 Powerboost that I saw online a week prior, truck was no longer on the lot, had been sold. Bryan helped me locate another truck, almost identical, and had it brought up the same day. Good service and left with the truck I wanted.
Ryan was helpful and respected the time I took to make a decision Patient and helpful
After going to many dealerships and looking for the right opportunity, we came across Angel Carrera (under manager Jesse Bonilla) at Ford Gosch. He went above and beyond for us, sitting with us for hours trying to get us the best price possible and help us decide between a lease or a purchase. He was not pushy at all, but ended up giving us a deal we couldn’t pass on. I could not recommend Angel and Jesse enough.
Terry was Amazing!!! He totally understood what I needed and went Above and Beyond! Very professional and I cannot say enough! I will refer Everyone to him. This Experience has been incredible and everyone has been helpful. Terry is an Angel and Ford is Blessed to have him!
Great experience. Was able to use points for my services that I didn't even know I had
The service department provided excellent service on my oil change. Very pleased and will definitely be returning.
Great service by Ramphis & Team. Like that they gave me details on our car and what to do next for our upcoming service. Thanks Gosch Ford Team!
Customer service was great and the service was quick. Thank you Ford Temecula for this free oil change. 👍🏽
Mr. Ramphis Martinez is very helpful and answers all questions in depth. I recommend him.
These guys are great. They’re always super helpful. and very honest. I love working with them. I’m on my third vehicle here
Steward was great communication was great let me know when the tech had the car and when it was ready 10/10
Take care of an issue without a headache. Extremely Satisfied with the service provided by Ramphis
I had a coupke of recall notices andIi told the scheduler I would need to wait for the car. Ehen i arrived at the dealer, I was told that waiting could be a long time. They arranged for a ride home and brought the car to me the next day. I avoided the hasske of trying to find a ride and that left me the fredom to accomplish other things. Hats off to Rigo for arranging it
Great service. Very Communicative and honest. Leonardo was very kind. Would recommend to my friends and family. 👍
Listened to what exactly we wanted and got us what we wanted. Will come back again!
Austin was great. I told him what I wanted, what I wanted to pay. He made it happen. He was patient and was not pushy. A great experience, especially as I don’t particularly enjoy car shopping. Thanks Austin!
I felt welcomed when coming in, asking about cars. The people where friendly all around good experience.
Wonderful diagnostic service, and follow on repair work, once parts arrived. I was well informed about progress during each visit and highly recommend this dealership.
Joseph was great. He communicates the whole week he had my vehicle. Sent updates and didn’t pressure anything. He explained everything thoroughly and made sure I understood exactly what was happening and why. My vehicle is working great and I will definitely bring my vehicle back for continued service
I had a great experience at this dealership! The staff was friendly, professional, and very helpful throughout the entire process. They worked with me to find the right vehicle and made sure I felt comfortable with my options. I truly appreciate their patience, honesty, and excellent customer service. I highly recommend this dealership to anyone looking for a great car-buying experience!
I had a great experience at this dealership! The staff was friendly, professional, and very helpful throughout the entire process. They worked with me to find the right vehicle and made sure I felt comfortable with my options. I truly appreciate their patience, honesty, and excellent customer service. I highly recommend this dealership to anyone looking for a great car-buying experience!
I sometimes have a hard time getting them to see the issues I find. Also, sometimes the issues come back after a few weeks or a few months. Might be the vehicle and now the maintenance crew but still, it’s not fixed. Otherwise friendly and great.
Awesome service. Good experience and I look forward to having my cars serviced in the future
Samantha is amazing. She’s communicative and on it. I was previously with another advisor that was not great, but she’s amazing! She took me in and totally turned my whole experience around. She deserves a bonus for giving quality customer service!
I contacted by phone an associate. Found what i wanted at another dealership they transfered it and final cost was agreed upon via telephone convo. A little communication delay but in the end close out was efficient. Isaiah and manager were calm understanding of my husbands questions because he can be challenging. Finance dept was great and spit on. Isaiah was so nice and respectful and so willing and gracious helping us 70+ youngsters navigate apps needed for our truck. Isaiah made the truck knowledge seem effortless and drive off we felt comfortable with the information he gave us.
I went for the education first program. As always the team was friendly and quick. The service provided was impeccable.
Gosch Ford has a very professional staff. They’re approachable and attentive to the needs of customers. My service advisor Samantha M. is amazing. Her willingness to listen and provide guidance on the best way to obtain service for my vehicle is appreciative.
Everyone there were nice helpful. I was just frustrated. I had only had my car for less than 2 weeks and got a flat tire driving on the freeway. It was a puncture on the side wall. I just thought Ford could have done something to help with the cost. It’s a bad feeling to buy a new car and within 2 weeks having to spend $200 plus on a new tire.
I had a great experience with the Ford dealership! A special shout-out to Mr Stewart Tan from Service advisor for providing regular updates and sharing informative details about the issue with my truck. He was very approachable, easy to talk to, and made me feel comfortable through the entire process. His professionalism and excellent customer service made a big difference, especially when explaining the technical details in a way that was easy to understand and not intimidating. Thank you Mr Stewart, for making the experience smooth and stress-free. I truly appreciate your outstanding service and highly recommend this dealership. Keep ... Read More DealerRater - Nov 3, 2026
Chris is an amazing service advisor and I wouldn’t trust any one else with my vehicle!
Kenn Olson was great and made the process of getting my car fixed very easy and simple!
Austin was absolutely amazing, there was no crazy pressure and he made the whole process extremely smooth
Thank you, Gosch Ford Temecula, for supporting our local school employees! Your Education First program’s free oil change and complimentary loaner for the day are such a helpful benefit. I really appreciate being able to have my car serviced while I’m at work. Thank you for giving back to our school community!
The staff was wonderful, they were extremely knowledgeable and helpful with helping our family find the perfect vehicle.
Calm and easy process to find a vehicle at this dealer. Very attentive, helpful, and kind staff.
I think some people that work there are just there to collect a check. I’m glad I’m not the owner bc I would hire people who want to be there.
Ken and Samantha were awesome as always. They always greet me with a smile and explain everything needed to be done. Thank you for making my visit a pleasure.
Thank you Ford Temecula and Mr. Terry McDowell for a smooth and painless car buying experience. In and out on Halloween no less in time for trick or treating! See you in a few years for my teenage driver!
Terry McDowell sold me my first car at 16 back in 2001. I can’t really put into words how excited I was to see Terry McDowell here at Ford more than 20 years later. I felt so taken care of and safe knowing how honest he had been with my family through the years. He helped me through every stage of the car buying experience. Ford Temecula has always been so good to us. Not much else to say but thank you. For this and all the years of excellent service.
Just want to let you guys know that RIGO on the service dpt was excellent. Kept me up to date on my vehicle and what was done with my recalls. I will visit your dealer for my soon to get Truck. Thanks for the great service👍
I had a great experience at this Ford dealership! Ramphis Martinez was very kind, professional, and extremely helpful throughout my visit. He made sure my car was well taken care of during its oil change. I truly appreciate his excellent customer service and would definitely recommend asking for Ramphis if you visit. Highly recommend their service department!
Thank you Hector from the part department at gosch ford Temecula for the great customer service ! He was very polite, professional and just knew his stuff. He made the experience very welcoming and smooth. Will definitely buy more parts from this dealership.
Nina and Hector in the parts department are superstars! Best Ford dealer in the temecula area!
Carlos helped with the oil change on my car and after he sent me to hector who helped me order more parts
Hector helped me with all my questions and helped order me parts for my brand new car
Parts department was extermely helpful and respectful highly recommend getting your ford car parts especially with hector
great service provided in parts. the guys up front help me get an understanding of what im looking for
Great experience was very knowledgeable helpful and understanding with all questions I had! I came home with a new ford mustang thanks to Michael! Would definitely recommend to family and friends!
Ken has been my service advisor for many years. Rachelle was my advisor before him. They are both great to work with. Always helpful, friendly, professional and fair. I wouldn't trust my car to anyone else. They always go the extra mile.
Great service always on time and gets my cars out in a timely manner recommend him with all my cars
GoSch Ford was so great, Sammy was such a great help and I can’t wait to come back and work with her.
Dealership was amazing my service advisor Carlos was amazing help and well organized 100% going here for service
pleased everytime i come here. Never have complaints all around best to go for easy service
As always, quick efficient easy. The best dealership to get things done. Will always come back.
Always a quick easy and enjoyable experience here Carlos always makes it easy and amazing !
I’ve called 4 times and been directed to different voicemails for service advisors and have not received a call back in over two weeks. The dealership I previously used responded to my call same day and offered to get me in, I would take that option if they weren’t several hours away.
I am a new customer at Gosch Ford. I brought in my Mustang for some standard repairs and the technician was very diligent to find some additional problems caused by previous mechanics. Everyone was great. Management kept the car going through the workflow. Above all, my service sales consultant Samantha was outstanding! As this is my retirement car, I'm planning to be a lifetime customer!
They have timely service and clear communication. I haven't had an experience like this before
Always very good service and keeps up with any updates and Stewart was very helpful
Amazing service always on time quick and reliable I’ll recommend to anyone with any vehicle
Carlos was great excellent service on time and fast great experience recommend to everyone who owns a ford
Chris Vecchi. Contentious service writer who puts his custmer first. Recommending service that will improve my cars performance. 5star all the weigh. Gosch Ford. Prices seem about 25% high across the board. Otherwise a fine dealership.
parts was very accurate with the service provided. Hector took carry of me with eta on parts and pricing
I had a great experience here at Ford. The team was helpful, the place was clean, and everything was handled professionally when it came to fixing my vehicle.
As always Samantha is the best service writer I’ve ever worked with..She’s very knowledgeable and anxious to be of service. Whatever Samantha quotes as far as lead times or pricing she never disappoints..
Wonderful dealership! Always punctual, efficient, and kind! I will continue services our vehicles here with Gosch Ford!
I called Samantha and told her what I needed done she jumped right on it got my appointment set, had my truck in and out in no time !! She has always done a great job !!
Viktor provided very good and professional service. He got my car in and out quickly. He’s the best!
Great service. Ramphis is a great service writer! I am very happy with the service I had today.
Everything went extremely smooth. No complaints. Thank you for ease of purchase. Will definitely come back for my next vehicle.
Solid dealership, good selection. Overall satisfied but took a while to get new vehicle after requesting inspection due to rust on undercarriage.
Austin was a great help in ensuring we got the best deal possible in the purchase of our new car. Hubby is super excited, and I am happy with the great deal. As always Ford has taken great care of us and we look forward to dealing with them again in the future.
Best service! Very friendly and knows what he’s doing. I can’t thank him enough!
Viktor was very helpful and had great costumer service! He was very attentive and answered every question and problem I had.
Excellent customer service provided by Viktor! Friendly, professional, and knowledgeable. Made the entire process easy and stress-free. Highly recommend Gosch Ford for outstanding service!
Love bringing my car to this location! Viktor is always so kind and helpful. Thanks!
viktor did an amazing job helping me out with my focus rs. 10/10 would recommend to anyone
Carlos was super professional and got me in and out in a timely manner. Highly recommend
Viktor is absolutely amazing! He goes above and beyond to provide outstanding customer service. He is professional, knowledgeable, friendly, and genuinely cares about making sure his customers are taken care of. He makes the entire service experience smooth, stress-free, and enjoyable. It’s rare to find someone who is so attentive, trustworthy, and dedicated to their job. Gosch Ford is lucky to have him! I highly recommend Viktor to anyone looking for an exceptional service advisor. Thank you, Viktor, for always providing such excellent service!
Great service.Cameron is awesome. He was up front and honest.he explained great detail.
He was late picking up my SUV. I don’t like when people are late on an appointment.
My experience at Gosch Ford of Temecula was incredible! Hector was extremely helpful in getting me the right parts for my vehicle!
Excellent and speedy service at Gosch Ford. I bring both of my Fords to get serviced here and they always take care of my cars. The pick up and drop off service is amazing. Highly recommend Gosch Ford!
Ramphis is amazing! Very pleasant experience with my oil change service. Will be back again!
hector was super helpful made my visit so much easier will def come back thank you.
I had a great experience at the Ford dealership thanks to Hector. He was very helpful, professional, and courteous throughout the process. He took the time to assist me and made sure I felt comfortable and taken care of. I really appreciate his excellent customer service and willingness to help. Thank you, Hector, for making my experience a positive one! Highly recommend working with him.
Excellent service from the parts team at Ford of Temecula. I needed to exchange a part, and they made the process quick and easy. The staff knew exactly what they were doing, answered all my questions, and I didn’t have to wait forever. Definitely a positive experience!
the guys helped me with my parts for my vehicle, great service and attitude. got me what i need quick
Had a great experience with the parts department at Ford of Temecula! The team was super helpful and knowledgeable throughout the process of getting my part exchanged. They made everything easy to understand, and the wait time wasn’t bad at all. Really appreciate the great customer service!
Michael is awesome he always helps me with me when i got to the service center